Terms like “beautiful” and “well-designed” have yet to be defined in this space, and that’s uncomfortable for some people. Does that complicate things when you’re hiring designers? InVision: You’ve mentioned how new your product space is. If you’re the type of person who likes solving complex problems, working close to product, and moving fast, you’ll fit in well. Some companies talk about that developer-designer unicorn, but we’re looking for designers who can think like product managers. This is the first time Goldman Sachs is building and selling a digital product to clients directly, so we need people who won’t be too precious when experimenting rapidly to find what works. We look for designers with a product mentality. But word is starting to get out about Marquee, especially given the recent press around open sourcing our Python toolkit for quantitative finance on GitHub. Designers don’t expect to find fast-paced, new product work when they see an opening at Goldman Sachs. There’s a perception issue when you’re hiring at a financial institution. How do you hire the right designers for the problems you’re trying to solve on the Marquee team? InVision: Your team has grown quickly over the last year, from one to twenty. The impact you can make right now is huge. We’re empowering people to do new things. We are fundamentally rethinking processes that haven’t been addressed through design before. Marquee is a digital product that’s enabling traders to analyze and ultimately execute transactions that previously could only be made by talking to someone on the phone. Usually in design you’re building products like newsfeeds and dashboards, products that have established patterns and components. The other interesting piece is that it’s unfamiliar territory. It’s so complex it feels like you’re doing something impossible, like building a plane in midair. That’s an interesting place to solve problems. Institutional finance is complex in and of itself, but when you’re fundamentally transforming the way major market players interact with your data, tools and trading systems-and also factoring in compliance and government regulations-the complexity gets deep. First is the complexity in which we’re working. InVision: What’s different about the problems designers are solving for Marquee at Goldman Sachs? We took an hour to talk with Bianka McGovern, vice president of Goldman Sach’s User Experience team, and Tyler Davidson, vice president and head of product design for Goldman Sachs Marquee, about how they find, hire, and activate a pioneering band of Marquee product designers. Marquee designers have the unique opportunity to whitespace design, source inputs from actual traders on the trading floor, and test and iterate with users in a live space.ĭesigning a greenfield digital product like Marquee comes with its own challenges, but chief among them is building a team of designers capable of handling the fast pace and open-thinking mindset of a startup design culture, plus (arguably) one of the most sophisticated user bases on the planet-all in the context of a highly regulated financial institution.
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